Add mailboxes in Outlook 365

This will guide you through adding a shared mailbox to your personal account in Outlook 365.

 Instructions

Follow the steps to add a shared mailbox in Outlook 365

  1. Click the File tab in the top left corner.

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  2. Click Account Settings and then Account Name and Sync Settings

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  3. Click on More Settings

     

  4. Go to the Advanced tab and press Add…

     

  5. Enter the name of the mailbox and press ok

     

  6. Remove the check mark from “Download shared folders”

  7. Press Apply and restart Outlook.

  8. The mailbox will now appear in the left pane under your personal mail.