7 Support

In case of questions always remember to search for your question in this FAQ first.

If you can not find the answer to your question online, we have set up a support pipeline, which you need to follow.

Open

1st line: Super user

Please contact your local super user, or your local Retail Consultant.

2nd line: Retail Support (Kreatorsupport)

If you already have contacted your MyStore Super User or Retail Consultant, you can either contact IT Retail Support (Kreatorsuppport) via mail or phone.

Mail
Please send an e-mail to kreatorsupport@kvik.com

Phone
Another option is to call Retail Support (Kreatorsupport) on this number: +45 72 11 72 11

The opening hours are as follows;