What to check when your digital price sign is not working.

Owned by Caroline Hagelskjaer Andreasen (Unlicensed)
Last updated: May 23, 2023 by Niklas Wittig (Unlicensed)
1 min read

If your digital price sign does not work or shows wrong content (e.g. an old campaign), please try out these following steps. In many cases going through these can solve your problem:

  1. Check if the price sign has power and is turned on (blue light on the power button is turned on).

  2. Check whether the price sign is connected to the internet.

    1. You can do so by clicking 5 times in the upper left corner of the screen to enter the settings menu.

    2. In the upper right corner of the screen you will see the MIB-number of the screen and see the status. It should say “Connected”.

  3. Try to re-start the screen and wait for the screen to show content again.

 

If none of the above works, please reach out to Beat Support. You can find their contact information here: Contact Beat Support

NOTE! If you call in the weekend, leave them a message or write an e-mail, then they will get back to you within the same day.