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Sometimes it can be necessary to close your Outlook calendar in case of days off, vacation or private appointments.

To do this, you need to use Microsoft Outlook. Please note: Blocking your calendar in Outlook will block your availability from all stores you are working in.



Here is how to do it:

  1. Create a new appointment in your Microsoft Outlook

  2. Create an appointment

  3. If you invite others, they will be blocked in MyStore as well if they are Required Attendees. If they are Optional Attendees, they will still be open for meetings.

  4. Click the Categorize button

  5. Then choose Tracked to Dynamics 365 (and then the appointment will turn dark blue)

    How to use tracking via desktop.mp4


(If we then take a look at the Schedule board in MyStore we should now see a blocking for the specific time)

IMPORTANT:

  1. Please allow up to 15 minutes for a sync.

  2. If your appointment is more than 50 days into the future, you will not be able to see it in MyStore until 50 days before the appointment is supposed to take place.

Untracking the appointment
This appointment is synchronized between Mystore and Outlook
so when if you need to delete the blocking you will have to do the following

  1. Open the appointment

  2. Click the Dynamic App

  3. Untrack the appointment

  4. Then, delete the appointment


Tracking in Outlook app for mobile phones


Please start by downloading and installing the Microsoft Outlook app on your phone. Get it from either the App Store, or Google’s Google Play.

Then, use the function as shown here:

How to use tracking via mobile.MP4

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