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To rebook/move a booked meeting please always use MyStore (and not Microsoft Outlook) for this;

  • Right-click on the work order (the blue box)

  • Then click on the Move to option

  • A new pop-up menu will show:
    Under Resource, Start date and Start time you are able to change both the resource, date and time slot of the booking

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  • After 60 seconds the work order and the appointment should have moved to the new time slot.

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  • Please confirm the appointment change with the customer by sending him or her an e-mailAn email confirmation regarding the change of the booking will be sent automatically to the customer.