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If you are in a situation where you do any meeting due to private reasons or some other important occasion, then it is possible to block out your calendar for that period of time.

One way to do this is through Outlook. (Please note: You can do this from both the desktop and web version)

We will use a function called tracking:

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  1. Create a new appointment in your Microsoft Outlook

  2. Create an appointment

  3. Click the Dynamics App

  4. Click Track Without Regarding

  5. A blocking will now have been created in your personal schedule board in mystore

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  1. Categorize button

  2. Then choose Tracked to Dynamics 365 (and then the appointment will turn dark blue)

    How to use tracking via desktop.mp4


(If we then take a look at the Schedule board in Mystore we should now see a blocking for a whole day

In the Schedule Board I can now see that I have blocked my calendar for 24 hours
You can off course also make the blocking shorter if it is only a private appointment for a couple hours

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the specific time)

Untracking the appointment
This appointment is synchronized between Mystore and Outlook
so when if you need to delete the blocking you will have to do the following

  1. Open the appointment

  2. Click the Dynamic App

  3. Untrack the appointmentDelete

  4. Then, delete the appointment

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This will remove the blocking in Mystore and in you Outlook Calender

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Video demonstration of this topic

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Tracking in Outlook app for mobile phones


Please start by downloading and installing the Microsoft Outlook app on your phone. Get it from either the App Store, or Google’s Google Play.

Then, use the function as shown here:

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