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  1. Create a new appointment in your Microsoft Outlook

  2. Create an appointment

  3. If you invite others, they will be blocked in MyStore as well if they are Required Attendees. If they are Optional Attendees, they will still be open for meetings.

  4. Click the Categorize button

  5. Then choose Tracked to Dynamics 365 (and then the appointment will turn dark blue)

    How to use tracking via desktop.mp4

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