Home meetings
On the website (and in MyStore) a set up of , buffer zones has been set up for Home meetingsonly. These buffer zones have been set up to make sure that the Salesperson can get from location A to location B in due time, and also allowing time for prepraration for the meeting.
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It is important to note that no other bookings can be made in the buffer zone (the light gray area).
Store and online meetings
To illustrate how much time in advance a customer can book a meeting through the website, an example will be provided:
A meeting at 15:00 is requested by the customer
This meeting is possible to book until 14:44 the same day.
If the customer wants to book the meeting at 15:00 when it is 14:45 or 14:46, the next available timeslot will be 15:30.
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To sum up, there has to be more than 15 minutes before the start of a store/online meeting before the customer is able to book the meeting. Otherwise, the next available timeslot will be shown. |