Special Opening Hours/Days

Owned by Caroline Hagelskjaer Andreasen (Unlicensed)
Jul 16, 2024
3 min read

Inform your customers about special opening and closing days, so they know when to visit you, and when they can book a meeting.

Adding a special opening day can help your customers see when they can visit your store. But it also helps with bookings and timeslots.

If you update your special opening days on your storepage, Kvik Marketing will make sure to update everywhere else.

Pro tip: Remember to update at least 14 days before a special day. 

If your store is closed

The booking system will remove timeslots so you can't be booked.
An example could be 24.12.2019 which is a Tuesday and where most stores are closed. Because it's a weekday, the booking system would normally create a timeslot for that day.

  • You don't have to do anything in Outlook, Store Admin will help you out.

If your store is open:

You will need to create new timeslots which reflect the special opening hours for each employee. The booking system uses these timeslots to show customers when the sales staff is available for bookings.  

An example would be Black Friday 
Regular store opening hours 10.00 - 18.00, are now overwritten with 10.00 - 20.00

But what does this mean for me and my colleagues?

  • It means that now everyone in the store should adjust their timeslots so they can be booked from 10.00 - 20.00

  • So remember to update your Outlook calendar if you are not working or if you're, busy with something else.

Read the guide below the picture to learn how to update your special opening days.

 

 

Step 1

  • Go to Store Admin

  • Click on "Special Opening Days"

  • Click on "New Item"

 

Step 2

  • Type in a name of they special day.
    Please note: No special signs or letters other than - are allowed.

  • Click on "Create"

Step 3

  • Enter a "Date Name"  for example: Black Friday

Step 5

  • Choose a date

  • Important: ALWAYS! use the calendar icon on the right side
    If you type in a date manually, the system can't recognise the right format.

Step 6

  • Enter "Opening time" and "Closing time"

  • Remember time must be written: 10:00, using a 24 hour clock.

Step 7

  • Choose to show on website

  • Save the date

  • If you have more days in a row, repeat the 7 steps

IMPORTANT - Each individual employee must go into Timeslots and create new timeslots for the expanded opening hours/days, so that customers can find you and book you.