If you wish to make any changes to a user that currently exists, you can do that through the “User Management” entity.
To find this, please make sure you are in the Store & Employees tab, and select User Management.
When you have accessed User Management;
Click on the user on the left panel. (If you have a lot of users, you can search through the search bar. It is only possible to search based on email address)
Click on the pencil
in the upper right corner in order to be able to edit the user.Make the notable changes that need to take place. E.g. a new role, a new title, or new licenses.
NOTE: For changes regarding Name, Start date & E-mail you have to create a ticket and contact IT on itsupport@kvik.com. Do NOT fill these out yourself.
After making the changes you can confirm, by clicking on the check mark
in the top right corner
Below you can watch a video that demonstrates the process:
Guide: How to edit a user