What is MyStore?
MyStore is based on a Microsoft Dynamics365 CRM solution. A CRM system is where a company is able to keep all customer information, and thus being the central “IT-nerve” of all customer interaction between the Sales Person and the end-customer.
Unlike older systems in Kvik, with MyStore we now have the option to collect everything from customer information and projects to drawings and quotes in one place. Also, MyStore is integrated with many other systems, such as our ERP system (Business Central), reporting system (PowerBI) and our central file storage system (SharePoint), meaning everything is connected in one ecosystem. These solutions are based on Microsoft products, which is why MyStore will also support future Microsoft products and technologies.
One single information hub
By now you should already have seen the education videos regarding MyStore, but you may have some additional questions already or need a brush up. The MyStore Guide portal (FAQ) is meant as a one-place-of-truth, and as such you can use this as a lookup tool for existing and upcoming functions.
Support
Please refer to the Support section in this FAQ to find out more.