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\uD83D\uDCD8 Instructions

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  1. Open Outlook 365

  2. Click “File”

  3. Click “Account settings”

  4. Choose “Account Name and Sync Settings”

  5. Click on “More Settings”

  6. Navigate to the advanced tab

  7. Check off “Use Cached Exchange Mode”Remove the checkmark from “Download shared folders”

  8. Press “OK”

  9. Remeber Remember to restart Outlook after this change.

Info

Please note that mails in shared mailboxes may disappear. Please give Outlook some time to fetch these mails from the server.

Warning

Do not put a checkmark in “Download shared folders” shortly after removing it and restarting Outlook as this can cause emails to not synch.

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