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If you have problems searching in subfolders, please do the following:

\uD83D\uDCD8 Instructions

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  1. Open Outlook 365

  2. Click “File”

  3. Click “Account settings”

  4. Choose “Account Name and Sync Settings”

  5. Click on “More Settings”

  6. Navigate to the advanced tab

  7. Remove check mark the checkmark from “Download shared folders”

  8. Press “OK”

  9. Remember to restart Outlook after this change.

Info

Please note that mails in shared mailboxes may disappear. Please give Outlook some time to fetch these mails from the server.

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